Part of the Red Snapper Group

Model of Change

The Intervention Hub hosts a catalogue of specialist online Low / Medium intensity programmes known as Hubs.

Our programmes seek to address problematic and offending behaviour and raise awareness of problems in a new innovative manner.

The Intervention Hub utilises a multi model approach but is predominately based on Computerised Cognitive Behavioural Therapy (CCBT). Other models and elements that are incorporated into the Hub include:

  • Psychoeducation;
  • Mindfulness;
  • Desistance Theory;
  • Dialectical Behaviour Therapy (DBT);
  • Cycle of Change;
  • Motivational Interviewing;
  • Pro-Social Modelling.

Our model of change is based on:

  • Knowledge – The user is presented with multi-modal information to help develop an awareness of the subject matter;
  • Understanding- Reinforces and assesses understanding whilst also helping practitioners identify any areas of concern or development;
  • New Skills – The user is offered a number of problem solving strategies and skills to make sustainable changes. They are also able to download a PDF summary of the new skill that they can use outside of the session.

By empowering users with new information and skills, our aims are to: teach, prompt discussion, clarify problems, develop new skills including problem solving, consider need for further more intense support and address offending behaviour.


"The intervention hub is a very useful tool to use with participants" "The focussed work is excellent and helps to engage the participant." "I like the structure it gives to appointments with participants- enabling them to complete meaningful work and contribute towards Rehabilitation Activity Rehabilitation days." "I like the structured format and it helps to keep sessions focused and relevant. The exercises are also clear and help to explain things to participants and use their own examples." "The anger management has helped loads of my participants"
"Upon completion of the Phoenix Domestic Abuse Awareness Program our service user reported the Domestic Abuse and Victim Awareness courses on the online hub were a great way to continue his learning. Based on his experience of the hub he asked if he could also complete the 'Cannabis Awareness' which he felt could be of benefit to him also."

James Lilly, Perpetrator Officer, Phoenix Domestic Abuse Services
"Just had my first Intervention Hub completer! He did the ETE course and said that he found it really useful and actually enjoyed it! He made a point of saying how it was different from previous ‘ticky-box’ courses he’s done before, as it was more interactive and goal-setting; he’s kept his own written record of his plan so that he can review his progress in the coming months."

Jon Cunningham, PSO, DTV CRC Stockton Team
"The Intervention Hub has a wide range of programmes and has been an invaluable tool to help us address problematic behaviour linked to offending with our Service Users. Feedback has shown that both Probation staff and Service Users have found it easy to use, engaging and extremely useful in structuring one to one sessions and tackling issues linked to offending. I would strongly recommend the Intervention Hub to anyone looking to work with offending."

Saphron North, DTV CRC Durham Partnerships Manager
Experience the Intervention Hub yourself by booking a demonstration with us: Book Demo

Digital Intervention and the Intervention Hub are part of the Red Snapper Group. For more information on RSG please visit

Red Snapper Group