The Intervention Hub is primarily based on Computerised Cognitive Behaviour Therapy (CCBT) which is an endorsed treatment by the National Institute of Health and Care Excellence (NICE). However, the Intervention Hub also incorporates other theoretical models such as:
- Mindfulness
- Desistance Theory
- Dialectical Behaviour Therapy (DBT)
- Cycle of Change
- Motivational Interviewing
- Pro Social Modelling.
Before implementation, all our programmes were extensively piloted to build an evidence base and strong track record. To do this, we tested our programmes in both England and the Isle of Man.
Based on our service delivery to date we were able to demonstrate that:
- 71% of Service Users showed positive change based on pre-and post-questionnaires which measure changes in thinking and attitudes
- 68% completed it outside the hours of 09:00 – 17:00
- 68% completed the programme on their own device
- 99% of post programme reports were sent within 24 hours of the service user completing the programme
- 78% of Service Users would recommend it
- 73% of Service Users report that they found it useful.
As a company, we are proud of our results and have continued to improve in all areas. We are also passionate about improving lives and believe feedback from Service Users and professionals is critical to do this.
To demonstrate how effective the Intervention Hub has been, in a recent Survey with professionals (2019) we obtained the following results:
- 100% of professionals found it useful for working with Service Users
- 100% of professionals would recommend using the Intervention Hub
- 90% of professionals found that it was easy to use
- 90% stated that they believe the exercises on the Intervention Hub have helped their clients.
Additionally, results as of June 2019 from Service Users directly indicated that:
- Over 80% would recommend the Intervention Hub
- Over 80% have found the Intervention Hub useful.
To find out more about our Model of Change, click here.
To our how our electronic interventions have helped address offending behaviour in Cambridge please click here.
Download our Case Studies
View our Virtual Reality Avatar programme evidence
Using Computerised Cognitive Behavioural Therapy (CCBT) to work with offenders
"The Intervention Hub has a wide range of programmes and has been an invaluable tool to help us address problematic behaviour linked to offending with our Service Users. Feedback has shown that both Probation staff and Service Users have found it easy to use, engaging and extremely useful in structuring one to one sessions and tackling issues linked to offending. I would strongly recommend the Intervention Hub to anyone looking to work with offending."
Saphron North, DTV CRC Durham Partnerships Manager
Saphron North, DTV CRC Durham Partnerships Manager
"Resources such as these allow Officers to work flexibly and efficiently, alleviating some of the pressures around delivering a quality and effective intervention during the pandemic. The platform is reliable and compliments remote supervision of offenders. It affords remote delivery of intervention which allows reflective space for those who struggle with literacy or interpersonal skills, allowing them to complete the work at their own speed and in a comfortable and familiar environment. The report provided upon completion allows Officers to review work that has been completed and challenge accordingly. (National Probation Service - Wales) "
"I like how the service user can use it whichever way best suits their learning style so there is the audio, the visual video and the written format for people who prefer to read (National Probation Service - Wales)"
""The programme is a really good thing and has helped me and opened my eyes to dealing with different scenarios. Lots taken on board, thought it would be a load of rubbish but really enjoyed it. From the sessions I have done, on the Hate Crime Hub it does show you how to be calmer. I used to be like, Ill treat people how they treat me but I want to change that so I remain calmer in situations. I have definitely learnt from this course." - Service User "
"I like the structured format and it helps to keep sessions focused and relevant. The exercises are also clear and help to explain things to participants and use their own examples."
"I like that they can do it at home alone in particular when were only in the office one day a week at the moment so don’t have a long time for each appointment to spend so they can complete at home and then review during the appointment together (National Probation Service - Wales)"
"The focussed work is excellent and helps to engage the participant."
"’We have been using the Interventions Hub for DV work with one of my offenders. He is from a travelling background and struggles reading and writing. We have been doing the DV sessions during appointment and the videos and audio’s descriptions have been really useful – we have been listening to the audio together I then ask the questions and note down his answers. We have only been doing it for 2 weeks but are already half way through session 3 as at the end of session 2 he asked to carry on which clearly says something about how he is finding the work. His index offence is not DV but he has a previous DV offence – the fact that he will get a completed report / feedback at the end will also help in terms of children’s services involvements as part of the CIN plan there is an action for him to do some DV work. This report will be shared with SS.(National Probation Service - Wales) "
"The anger management has helped loads of my participants."
"I think it’s been brilliant, especially with cases isolating whom are not ill but have been contacted by track and trace say. They have been able to do some at home and then come in and have a discussion about the work they have completed and it generates a summary of areas to work on so we can identify future work. This has been really helpful because it is their own work and therefore it gives a better idea of their understanding sometimes without the support or prompts from us. It’s definitely a good starting point and good for those who work as well. They also can’t lose it or leave it somewhere else or forget to bring it in with them! (National Probation Service - Wales)"
"I like the structure it gives to appointments with participants- enabling them to complete meaningful work and contribute towards Rehabilitation Activity Rehabilitation days."
"The intervention hub is a very useful tool to use with participants"
"Intervention Hub were great to work with as a creative partner in developing and digitising existing content into ‘digital workbooks’ for our clients. They have been flexible and responsive at each step of the way, working with us for example to provide tailored reporting. I would recommend them to others."Carwyn Gravell, Divisional Director of Business Development, The Forward Trust "Just had my first Intervention Hub completer! He did the ETE course and said that he found it really useful and actually enjoyed it! He made a point of saying how it was different from previous ‘ticky-box’ courses he’s done before, as it was more interactive and goal-setting; he’s kept his own written record of his plan so that he can review his progress in the coming months."
Jon Cunningham, PSO, DTV CRC Stockton Team "The Intervention Hub has a wide range of programmes and has been an invaluable tool to help us address problematic behaviour linked to offending with our Service Users. Feedback has shown that both Probation staff and Service Users have found it easy to use, engaging and extremely useful in structuring one to one sessions and tackling issues linked to offending. I would strongly recommend the Intervention Hub to anyone looking to work with offending."
Saphron North, DTV CRC Durham Partnerships Manager "Upon completion of the Phoenix Domestic Abuse Awareness Program our service user reported the Domestic Abuse and Victim Awareness courses on the online hub were a great way to continue his learning. Based on his experience of the hub he asked if he could also complete the 'Cannabis Awareness' which he felt could be of benefit to him also."
James Lilly, Perpetrator Officer, Phoenix Domestic Abuse Services "We are delighted with how well the interventions Hub is working. The Hub has allowed us to effectively triage between those individuals who require face to face treatment from those who can be diverted into an online therapeutic programme which addresses their offending behaviours. Prior to the inception of the intervention hub we found that our partners were becoming strained by the volume of referrals into the system. The use of electronic Interventions has allowed us to reduce partner workload by over 60%, and so far the compliance rate for completion of electronic interventions is very high, and whilst it is too early as yet to asses the recidivism rate I believe a longitudal review will demonstrate their effectiveness. Cambridgeshire Constabulary started its trauma informed approach to offender management in January 2021 and in that time we have dealt with over 7382 offenders outside of court and victim satisfaction has remained high because we tailor the intervention to ensure restitution for the victim as well dealing with criminal causation and the intervention hub is key to that delivery. Research has repeatedly shown that victims of complex societal issues such as Hate crime do not want to go to court and value the matter being dealt with in a speedy manner outside of the court framework. The organisational benefits have been significant, Investigation times are down, the Constabularies outcome performance has improved significantly as a consequence of the ethical use a trauma informed approach. "
Detective Inspector And Bartlett MSc "Working with the Intervention Hub has allowed Mid and West Wales to bridge a gap in service prevision that has long hindered our response to VAWDASV. As a Region we have had to over come barriers of rurality and isolation, while ensuring we are operating in a safe capacity. The Intervention Hub has opened doors for us to work innovatively and preventatively with the citizens across our diverse communities. The Intervention Hub team have been incredibly supportive and proactive in enabling us to start this project from scratch and scale it up seamlessly and efficiently. The ongoing support provided is encouraging and uplifting and the willingness to work with us on development of the project has been enormously beneficial. Essentially the Hub has made it possible for Mid and West Wales to move forward in achieving the mission of our Regional VAWDASV Strategy, to improve our response to Violence Against Women, Domestic Abuse and Sexual Violence and to better serve our communities in doing so. Prevention is essential and by working with the Hub, we are able to work with individuals in addressing the perpetration of abuse and preventing further harm."
Natalie Hancock, Violence Against Women, Domestic Abuse and Sexual Violence Regional Adviser, Mid and West Wales
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Digital Intervention and the Intervention Hub are part of the Red Snapper Group. For more information on RSG please visit www.redsnappergroup.co.uk
